What is the return policy for DFS items?
You may return the products purchased from DFS on the auction site within thirty (30) days from the date of the DFS invoice and obtain a credit of the of the purchase price (excluding shipping and handling charges) to the credit card account used to purchase the products. To return the Products, you must call DFS at (800) 891-8595 to receive a Credit Return Authorization. You must ship the products to DFS in their original packaging and insure the shipment or accept the risk of loss or damage during shipment, all at your expense. The original sales invoices must accompany the returned products. To be eligible for return, the products must be in same condition as when shipped to you and all of the manuals, diskettes, power cords, software and other items included with the products must also be returned. No returns will be allowed for products that are damaged while in your possession or control. The time to process a return credit will generally take approximately 5 business days. NO EX