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Why do some line buttons on Cisco CallManager Attendant Console appear disabled?

April 26, 2017appear attendant buttons cisco callmanager console disabled line

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Why do some line buttons on Cisco CallManager Attendant Console appear disabled?

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A. If the corresponding lines are shared lines, they appear disabled. This can also happen if the lines are not configured contiguously (for example, line 1 and line 3 are assigned DNs, but not line 2 for Cisco CallManager versions prior to 3.1.4).