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Why does Cisco CallManager Attendant Console highlight (enable/disable) the incorrect set of Toolbar buttons?

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Why does Cisco CallManager Attendant Console highlight (enable/disable) the incorrect set of Toolbar buttons?

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A. If the calls are made to phones on analog lines, events received are not complete enough to be able to enable/disable the correct set of buttons. This is not specific to Cisco CallManager Attendant Console. It also happens on IP phones.

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