What types of payments can I make using Charter ePay?
Can I make a payment greater than my regular monthly payment amount? Is a one-time payment recorded on My Account immediately? Can you cancel a one-time payment? When can I expect my recurring monthly payment to be posted to My Account? How can I confirm that a payment has been made? How do I cancel my paper bill after I have registered for Charter ePay? How do I view my telephone call usage details? How do I change how I receive my Billing Statement If you cannot find your answer, please Contact Us My Account What am I able to do with My Account? Creating a My Account gives you the opportunity to pay and view your bills, as well as manage your own account online. Additionally, if you have telephone service with Charter you are able to view your telephone call usage online. The left My Account menu allows you to easily navigate to the following: Charter ePay/Bill Options Pay each month or set up recurring payment. View/Print up to 6 months of bills (Telephone Call Details). View Recent
