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Who can register to use Charter ePay?

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If you are an active customer you may register to use My Account and ePay.

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How does Charter verify that the account I am registering for online is really my account? Why do I need to provide you with my email address? If an account is in a name other than my own, can I still sign up for Charter ePay? What should I do if I forget my usermane or password? How do I change my password? How do I change my email address? Why do I need to notify Charter of a change to my email address? Does the Account Summary reflect recent activity since the last statement? Will I receive a reminder that I have an eBill ready for viewing and paying? When can I view past bills? Can I view recent activity? The amount on my online bill seems incorrect. What should I do? What types of payments can I make using Charter ePay? Can I make a payment greater than my regular monthly payment amount? Is a one-time payment recorded on My Account immediately? Can you cancel a one-time payment? When can I expect my recurring monthly payment to be posted to My Account? How can I confirm that a pay

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